Customer Central– CUSTOMER CENTRAL
www.customercentral.ie/
Error! The "meta description" is missing, the page has no summary description!
- Avoid using deprecated HTML tags.
URL
Domain : www.customercentral.ie/
Character length : 23
Title
Customer Central– CUSTOMER CENTRAL
Keywords (meta keywords)
Good! The website does not use “meta keywords”.
Open Graph Protocol
Good! The OG (Open Graph) protocol is set on this website.
locale: en_US
type: website
title: Customer Central
url: http://www.customercentral.ie/
site_name: - CUSTOMER CENTRAL
Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://customercentral.ie/robots.txt
https://customercentral.ie/robots.txt
User-agent | Disallowed for the search engines |
---|---|
* |
|
Social Engagement
Linkedin1
Facebook Share0
Facebook Comments0
Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”en”.
Title
Customer Central– CUSTOMER CENTRAL
Character length : 40
Good! The title’s length is between 10 and 70 characters.
Character length : 40
Good! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 28%
Good! The text / code ratio is between 25 and 70 percent.
Good! The text / code ratio is between 25 and 70 percent.
Headings
H1 | H2 | H3 | H4 | H5 | H6 |
---|---|---|---|---|---|
2 | 8 | 7 | 11 | 6 | 0 |
Heading structure in the source code
- <H1> Customers are central to your success.
- <H2> About
- <H2> Customer Central
- <H2> WHY CUSTOMER CARE MATTERS
- <H2> Customer experience, did you know?
- <H2> WHAT CAN CUSTOMER CENTRAL DO FOR YOU?
- <H3> Customer engagement & voice of the customer strategy:
- <H3> Customer experience review:
- <H3> Mystery shopping:
- <H3> Assisting your Team:
- <H3> Customer care training:
- <H3> Consumer complaint handling:
- <H2> Audio
- <H4> “Voice of the Customer” and how to utilise this feedback to deliver better customer service.
- <H5> Click Image to Play
- <H4> Introduction to excellent customer experience management.
- <H5> Click Image to Play
- <H4> How to develop customer strategies to improve business profits.
- <H5> Click Image to Play
- <H4> The importance of internal customer service and employee engagement in business today.
- <H5> Click Image to Play
- <H4> Customer care training and how it can assist businesses improve customer service.
- <H5> Click Image to Play
- <H4> Customer service summarised
- <H5> Click Image to Play
- <H2> Testimonials
- <H2> Contact
- <H4> Talk to us.
- <H4> Customer Central
- <H4>
- <H4> (M) 08793 06912
- <H4> Recent Posts
- <H1> 0 / 0
- <H3> Title
Word cloud
- customer60
- business16
- central15
- care12
- experience12
- customers11
- service11
- sandra10
- training10
- organisation8
- excellent7
- businesses6
- improve6
- click6
- image6
- play6
- all5
- employees5
- value5
- right5
- fitness4
- make4
- how4
- deliver4
- leisure4
- help4
- mystery4
- team4
- strategy4
- management4
- director3
- understand3
- culture3
- knowledge3
- systems3
- ensure3
- feedback3
- assist3
- company3
- voice3
- shopping3
- bespoke3
- increase3
- consumers3
- processes3
- engagement3
- skills3
- develop3
- review3
- existing3
- industry2
- health2
- after2
- dunne2
- really2
- solutions2
- managing2
- extensive2
- levels2
- working2
Keyword matrix
word | title | descriptions | heading |
---|---|---|---|
customer | |||
business | |||
central | |||
care | |||
experience | |||
customers |
Two Word cloud
- customer central7
- customer experience7
- care training6
- customer care6
- customer service5
- experience management4
Three Word cloud
- customer central can3
- click image to play3
- customer care training2
- care training for2
- customer central will2
- why customer care2
404 Page
The website has a 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 11 images on this web page.
Alternate attributes for the following 1 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
Alternate attributes for the following 1 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.
Flesch–Kincaid Grade Level
8.70
Flesch Reading Ease
48.80
Coleman Liau Index
12.00
Automated Readability Index (ARI)
8.30
Dale–Chall Readability
6.10
SMOG Index
11.60
Spache Readibility
5.00
Number of letters
6465
Number of words
1206
Number of sentences
134
Average words per sentences
9
Number of syllables
2123
Syllables in words
2192
Average syllables in words
1.76
Number of words in first three syllables
287
Percentage of word / syllables
23.80
Words not in Dale-Chall easy-word list
433
Words not in Spache easy-word list
299
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Good! The web address is accessible only in one version. The version without www is redirected to the version with www.
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.
Server response time
The server response time is fast enough.
Table layout
Good! No nested tables found.
Number of HTTP resources
49
Number of source domains
7
Render blocking resources
The elements below are blocking the “above the fold” rendering.
List of render blocking css files
List of render blocking css files
- http://www.customercentral.ie/.. /styles.css?ver=4.3
Javascript
Error! Too many javascript files found which slows down the page load on the website.
- http://www.customercentral.ie/wp-includes/js/jquery/jquery.js?ver=1.11.2
- http://www.customercentral.ie/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.2.1
- http://www.customercentral.ie/wp-content/plugins/contact-form-7/includes/js/jquery.form.min.js?ver=3.51.0-2014.06.20
- http://www.customercentral.ie/wp-content/plugins/contact-form-7/includes/js/scripts.js?ver=4.3
- http://www.customercentral.ie/wp-content/themes/human/js/bootstrap.min.js?ver=4.2.14
- http://www.customercentral.ie/wp-content/themes/human/js/jquery.flexslider.js?ver=4.2.14
- http://www.customercentral.ie/wp-content/themes/human/js/jquery.easing.1.3.js?ver=4.2.14
- http://www.customercentral.ie/wp-content/themes/human/js/waypoints.min.js?ver=4.2.14
- http://www.customercentral.ie/wp-content/themes/human/js/functions.js?ver=4.2.14
File size of all javascript files combined
750.40KB
Javascript minifying
You can save 29.6KB (40% compression) on the analysed URL by minifying the javascript files.
CSS
Good! Just a few CSS files are used on this website.
- http://www.customercentral.ie/wp-content/plugins/contact-form-7/includes/css/styles.css?ver=4.3
- http://www.customercentral.ie/wp-content/themes/human/css/bootstrap.min.css?ver=4.2.14
- http://www.customercentral.ie/wp-content/themes/human/css/font-awesome.min.css?ver=4.2.14
- http://www.customercentral.ie/wp-content/themes/human/style.css?ver=4.2.14
File size of all css files combined
180.77KB
CSS minifying
You can save 6.9KB (19% compression) on the analysed URL by minifying the CSS files.
- By minifying http://www.customercentral.ie/.. /style.css?ver=4.2.19 you can save 6.8KB (19% compression rate)
- By minifying http://www.customercentral.ie/.. /styles.css?ver=4.3 you can save 147B (14% compression rate)
Uncompressed size of the of the HTML
28.10KB
Gzip compression
Error! By using Gzip you can save 89.2KB (83% compression) on your site.
- By compressing http://www.customercentral.ie/.. /bootstrap.min.css?ver=4.2.19 you can save 89.2KB (83% compression rate)
- By compressing http://www.customercentral.ie/.. /jquery.js?ver=1.11.2 you can save 61.2KB (65% compression rate)
- By compressing http://www.customercentral.ie/.. /jquery.flexslider.js?ver=4.2.19 you can save 39.8KB (78% compression rate)
- By compressing http://www.customercentral.ie/.. /style.css?ver=4.2.19 you can save 29.9KB (81% compression rate)
- By compressing http://www.customercentral.ie/.. /bootstrap.min.js?ver=4.2.19 you can save 22.7KB (73% compression rate)
- By compressing http://www.customercentral.ie you can save 19.8KB (71% compression rate)
- By compressing http://www.customercentral.ie/.. /font-awesome.min.css?ver=4.2.19 you can save 15.7KB (77% compression rate)
- By compressing http://www.customercentral.ie/.. /jquery.form.min.js?ver=3.51.0-2014.06.20... you can save 9.2KB (61% compression rate)
- By compressing http://www.customercentral.ie/.. /scripts.js?ver=4.3 you can save 8.2KB (72% compression rate)
- By compressing http://www.customercentral.ie/.. /jquery.easing.1.3.js?ver=4.2.19 you can save 6KB (75% compression rate)
- By compressing http://www.customercentral.ie/.. /waypoints.min.js?ver=4.2.19 you can save 5.3KB (67% compression rate)
- By compressing http://www.customercentral.ie/.. /functions.js?ver=4.2.19 you can save 4.1KB (74% compression rate)
- By compressing http://www.customercentral.ie/.. /jquery-migrate.min.js?ver=1.2.1 you can save 4KB (57% compression rate)
- By compressing http://www.customercentral.ie/.. /styles.css?ver=4.3 you can save 634B (57% compression rate)
Number of static resources (image, JS, CSS)
27
Browser cache
The browser cache is not set correctly for all elements.
URL | Duration |
---|---|
http://www.customercentral.ie/.. /ajax-loader.gif | Expiry time is not specified |
http://www.customercentral.ie/wp-content/uploads/2014/10/bg.jpg | Expiry time is not specified |
http://www.customercentral.ie/wp-content/uploads/2014/10/newlogo.png | Expiry time is not specified |
http://www.customercentral.ie/wp-content/uploads/2014/10/podcast.png | Expiry time is not specified |
http://www.customercentral.ie/.. /sandra-dunne1.jpg | Expiry time is not specified |
http://www.customercentral.ie/.. /customer-care-tips1-300x199.jpg | Expiry time is not specified |
https://maps.googleapis.com/.. /js?v=3.exp&sensor=false&ver=4.2.19 | 30 minutes |
http://www.google-analytics.com/analytics.js | 2 hours |
File size of all images combined
266.44KB
Image optimisation
You can save 22.9KB (16% compression) by optimising the images below:
- By lossless compressing the http://www.customercentral.ie/wp-content/uploads/2014/10/bg.jpg you can save 15.5KB (14%) data.
- By lossless compressing the http://www.customercentral.ie/.. /customer-care-tips1-300x199.jpg you can save 3.1KB (18%) data.
- By lossless compressing the http://www.customercentral.ie/.. /sandra-dunne1.jpg you can save 3KB (22%) data.
- By lossless compressing the http://www.customercentral.ie/wp-content/uploads/2014/10/newlogo.png you can save 1.2KB (43%) data.
We found a total of 22 different links.
Internal links: 14
External links: 8
Internal links: 14
External links: 8
External links:
Internal links:
IP
78.153.218.17
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Good! We have not found any unencrypted email addresses.
Favicon
Good! The website uses favicon.
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